Bid Day 2021: Frequently Asked Questions

Every year, we have customized gifts and goodies for Bid Day. To help you understand what all we have going on during this time, we put together FAQs (frequently asked questions) to help you see what all we can do to get a great gift to your sorority gal! Browse available greek products here.

When is Bid Day?
Bid Day is happening this year on August 23, 2021!

Can I order over the phone?
Absolutely! We’re ready on actual Bid Day (as well as before or after!) to take orders over the phone. You can call the store directly (512-454-7534). We will need to get your credit card information so it’s best to have that out and ready when placing your order. Check out our Greek section on our website for what all we have.

Can I order online?
We do not offer online ordering but you CAN pre-order items and to get your information on file on our Bid Day Pre-Order form. Click here to start filling it out!

What should I do once I find out which sorority my daughter is in?
If you’ve already put a pre-order in, just call us and let us know. We’ll pull your file, get the gift together and send it out for delivery! You may also come on in and shop or give us a call (512-454-7534) to have us start putting together a gift for your gal! If you order over the phone, we can send pictures of items we have via text or we can FaceTime if you have an iPhone, which we will share those phone numbers with you when you call on our store phone line.

Do you do delivery?
We sure do! We offer complementary delivery to Hardin House, SRD, The Castilian, Moontower and Callaway House. However, we do not deliver to homes, sorority houses, or apartments.

Do you do flower arrangements?
Yes, we most definitely do. We work with. an amazing local florist to put together floral arrangements that can go into one of our many containers (such as ceramic sorority vases, Mint Julep cups, stadium cups, etc.). We typically do different colored roses and daisies although that’s subject to change. Call us on or around Bid Day to find out what types and colors of flowers we have available.

What if they don’t get a bid?
We have neutral gifts that we can wrap and deliver to your gal! We have some Texas and UT-themed items. Floral arrangements in a container such as a cute water bottle or Swig cup are also really happy and cheery. We’re happy to chat over the phone (or in-person) about what else we have in store that could make the perfect gift for your sweet girl.

Can I buy Bid Day gifts for someone who is not at UT? And can you ship it for me?

Yep, but we do provide shipping for an additional cost. You can call us with what you’re looking for, we’ll get all of the details to get it to the right place, wrap the gifts, and can take care of all your shipping needs. Easy peasy!

What is your return policy?
You can get store credit for returns within 7 days. No cash refunds. No returns or exchanges on sale items and all sale purchases are final. No returns on special orders (such as custom monogramming, decaling, engraving, or hot stamping).

If you do have a question that you don’t see answered here about Bid Day, please give us a call: 512-454-7534.

Our Regular Store Hours:

Monday – 10-4 p.m.
Tuesday – 10-4 p.m.
Wednesday – Closed
Thursday – 10-4 p.m.
Friday – 10-4 p.m.
Saturday – 10-3 p.m.
Sunday – Closed

Please note that we sometimes open the Sunday before Bid Day and we’ll keep you posted on Instagram and Facebook about the hours.

Previous
Previous

Stock Up on Gifts for The Helping Hand Society’s Crystal Ball